Review the 2-year manufacturer's warranty, Limited Lifetime warranty policy, and replacement eligibility for ZAGG, InvisibleShield, and mophie products.
Order terms, return policy, and shipping restrictions are available for your review at any time. ZAGG and mophie provide a 30-day, no-questions-asked return policy.
For order updates, see the tracking info sent to your email. Or chat with us for direct assistance.
Popular product questions
These answers are intended to help you quickly find the right protection and power accessories.
Products
What can I find on ZAGG APAC in Australia and New Zealand?
ZAGG APAC carries ZAGG, InvisibleShield, and mophie accessories throughout Australia and New Zealand. Our range includes screen protectors, phone cases, wireless chargers, MagSafe chargers, power banks, portable chargers, and iPhone chargers.
Screen Protection
Which screen protector should I choose for iPhone or Samsung?
ZAGG APAC carries tempered glass options from the XTR Series and privacy screen protectors, along with device-specific collections for iPhone 17, Samsung, and Samsung S26 screen protector needs.
Cases
Do you sell iPhone and Samsung cases on ZAGG APAC?
Yes. You can shop iPhone case and iPhone 17 case collections, Samsung phone case options, protective phone case styles and branded ZAGG phone case ranges through the site’s protection categories.
Charging
Do you stock wireless chargers, MagSafe chargers and power banks?
Yes. ZAGG&mophie APAC sells wireless charger, MagSafe charger, mophie charger, iPhone charger, power bank and portable charger options for popular Apple and Samsung devices in Australia and New Zealand.
Guides
How do I install a screen protector or find product instructions?
Visit General Support for user guides and support sections covering screen protection, cases, power products and keyboards. ZAGG APAC also publishes videos and guides to help with setup and installation.
Shipping
How can I track my order?
ZAGG APAC sends order updates by email and includes a tracking number once your order has been completed and shipped, so you can follow its progress to your delivery address.
Orders
Can I change or cancel an existing order?
Please note that orders placed on www.zagg-apac.com are final and cannot be cancelled. Should you need support, contact our Australia and New Zealand team as early as possible. For returns, we have a return policy in place—feel free to reach out for guidance.
Delivery
What is the cost of delivery?
The live ZAGG APAC website currently promotes free shipping on orders over $150. For shipping restrictions, lithium battery limitations and full delivery terms, check the Shipping and Sales, Refunds & Returns pages.
Returns
What should I do if I receive a faulty item or need a return?
Eligible ZAGG, InvisibleShield, and mophie products include a 2-year manufacturer's warranty, and select series come with a Limited Lifetime warranty. Additionally, purchases made directly from ZAGG APAC or authorised ZAGG-branded retail outlets are covered by a 30-day return policy.
Contact
How do I contact ZAGG APAC support in Australia and New Zealand?
For Australia and New Zealand customer service, the Contact Us page lists cs_anz@zagg.com. General enquiries can also be sent to info-apac@zagg.com, or you can call 1300-044-523.
Browse popular categories
Shop the product types most often searched by customers in Australia and New Zealand.
If you still need help with a screen protector, phone case, wireless charger, power bank, warranty replacement or order issue, contact the Australia and New Zealand team directly.
